---
title: "Frequently Asked Questions | Lorendo - Doors and Windows"
description: "Have a question? Visit this page for answers to the most frequenrly asked questions. Contact or visit website for more information. we are there for you."
url: https://lorendotactikdevcom.kinsta.cloud/en/faq/
lang: en-CA
publisher: "Lorendo Portes et Fenêtres"
publisher_type: HomeAndConstructionBusiness, Organization
publisher_url: https://lorendotactikdevcom.kinsta.cloud
publisher_address: "164, 4e Rue, Montmagny, QC, G5V 3L5, CA"
publisher_phone: "+1 800-463-2024"
---

## Useful information to know

# Frequently asked questions

#### Do you have a showroom?

#### What are your opening hours?

#### Where are your manufacturing plants located?

#### Do you deliver everywhere in Quebec?

#### How long to receive my quote?

#### How does your online support work?

#### What is a PVC window?

#### What is the difference between Hybrid and all-PVC windows?

#### Are your products Energy Star qualified?

#### What is the NFRC standard certification?

#### What is an energy efficiency factor (ER)?

#### Can you replace window thermos?

#### Do you repair windows?

#### Can you replace my mosquito nets?

#### Is it possible to replace the mechanism of my windows?

#### What types of thermos are available for Lorendo windows?

#### Do you have installation guides?

#### Is it possible to have colored windows?

#### What is a fixed frame window?

#### What is the difference between a single guillotine and a double guillotine?

#### What are the customization possibilities for steel doors?

#### Do you have steel doors in stock?

#### Are all door sills made of anodized aluminium?

#### Do you sell garage doors?

#### Do you sell patio doors?

#### Do you offer the installation of your doors and windows?

#### What are your prices?

              To contact us

### Contact us now for more information

   [Contact us](https://lorendotactikdevcom.kinsta.cloud/en/contact-us/)   [Get a quote](https://lorendotactikdevcom.kinsta.cloud/en/online-quote/)

---

## Publisher

This content is published by **Lorendo Portes et Fenêtres**, 164, 4e Rue, Montmagny, QC, G5V 3L5, CA. Phone: +1 800-463-2024 — https://lorendotactikdevcom.kinsta.cloud